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Freeman Homes, the award‑winning local housebuilder operating across Herefordshire, Gloucestershire and neighbouring counties, is proud to announce it has once again achieved the maximum 5‑Star rating in the 2026 Home Builders Federation (HBF) New Homes Customer Satisfaction Survey, the industry’s most respected measure of customer experience.
The 5‑Star rating is awarded to housebuilders whose customers would recommend them to a friend, based entirely on independent feedback from people who have recently moved into a new home. With more than 50,000 homeowners taking part nationally each year, the survey is one of the largest of its kind in the UK.
This latest recognition confirms Freeman Homes’ consistently high standards of customer care, quality and service across its property collections, and comes during a landmark year for its parent company, MF Freeman Group, which is proudly celebrating 60 years in business.
A division of the MF Freeman Group
